Andrea Hartzler, PhD


Consumer health informatics, social computing, human-centered design, collaborative health technology, patient-provider interaction, peer support, patient-reported outcomes and patient-generated data


BS in Psychology and PhD in Biomedical Informatics from University of Washington; Research Scientist at University of Washington (2011-2014); Assistant Investigator at Kaiser Permanente Washington Health Research Institute (2014-2017).


Her research focuses on the design of collaborative technologies that empower people through interaction with social networks and health professionals. She uses human-centered design, social computing, and patient-generated data to facilitate peer support and enhance patient-provider relationships. Examples include systems to support personal health information management, visual display of patient-reported outcomes, and patient matching for peer mentoring.

Representative publications:

(formerly “Andrea Civan”)

Civan A, Skeels M, Stolyar A, Pratt W. Personal Health Information Management: Consumers’ perspectives. AMIA Annu Symp Proc. 2006; 156–160.

Hartzler A, Pratt W. Managing the Personal Side of Health: How Patient Expertise Differs from the Expertise of Clinicians. JMIR 2011;13(3):e62.

Hartzler A, Patel R, Czerwinski M, Chandrasekaran N, Pratt W, Roseway A, Back, A. Real-time  feedback on nonverbal clinical communication: Theoretical framework and clinician acceptance of  ambient visual design. Methods Inf Med. 2014; 53(5):389-405.

Hartzler A, McDonald DW, Park A, Huh J, Weaver C, Pratt W. Evaluating health interest profiles extracted from patient-generated data. AMIA Annu Symp Proc. 2014: 626-635.

Hartzler AL, Chaudhuri S, Fey BC, Flum DR, Lavallee D. Integrating Patient-Reported Outcomes into Spine Surgical Care through Visual Dashboards: Lessons Learned from Human-Centered Design. eGEMs. 2015;3(2):1133.

Hartzler A, Izard JP, Dalkin BL, Mikles S, Gore GL. Design and feasibility of integrating personalized PRO dashboards into prostate cancer care. J Am Med Inform Assoc. 2016 Jan;23(1):38-47.

Hartzler AL, Taylor M, Park A, Griffiths T, Backonja U, McDonald DW, Wahbeh S, Brown C, Pratt W. Leveraging cues from person-generated health data for peer matching in online communities. J Am Med Inform Assoc. 2016 May;23(3):496-507.

Hartzler AL, Weis B, Cahill C, Pratt W, Park A, Backonja U, McDonald D. Design and usability of interactive user profiles for online health communities. ACM ToCHI. 2016; 23(3): Article 15.